Mera Bill, Mera Adhikaar : Understanding Consumer Rights in India
Introduction In today's fast-paced world, consumers are constantly making purchases, whether it's for essential commodities, gadgets, or services. With this increasing consumer activity, it's crucial for individuals to be aware of their rights and responsibilities as consumers. "Mera Bill, Mera Adhikaar" (My Bill, My Right) is not just a catchy slogan, but a significant reminder of the rights and protections that consumers have in India. In this blog, we will delve into the concept of consumer rights, the importance of bills, and how you can assert your rights as a consumer. Understanding Consumer Rights Consumer rights are fundamental protections granted to individuals who purchase goods and services for personal use. In India, consumer rights are enshrined under the Consumer Protection Act, 2019, which replaced the earlier Consumer Protection Act of 1986. These rights can be summed up as follows: 1. Right to Safety: Consumers have the right to be pro...